Account portal (pay.asteriscommerce.com)

Account portal

The Asteris account portal lives at pay.asteriscommerce.com/portal — first-party Asteris infrastructure (Cloudflare Workers + D1 + R2). It handles licence management, downloads, invoices, and subscription changes for every Asteris product (WP, WC, Cart).

What the portal includes

Licence dashboard — see all your active Asteris licences across all your purchases, with current activation count + tier
Per-site activation management — deactivate / move / reset activation for any site, no support email needed
Versioned downloads — download any past Asteris release zip (last 10 versions), useful for rollback per Troubleshooting
Invoice + receipt history — every Stripe invoice ever issued to your account, downloadable PDF
Email change — update your account email, with magic-link verification of the new address
Subscription management — pause / cancel / change tier (Stripe Customer Portal embedded)
Founder badge + cohort info — for launch-window subscribers, displays your Founder status + locked rate
Support ticket history — every email you’ve sent to support@, threaded by issue, with response status

Authentication

Magic-link only — no password to manage, no password reset flow to support. Enter your email → click the link → 24-hour session.
Email-change with double-verification — change requests require confirmation from both old and new email addresses (prevents account takeover via single compromised inbox).
Session lifetime: 24 hours, automatic logout. Re-request a magic link to re-authenticate.

Common operations

If you want to…	Where	Response
Move your licence to a new domain	Portal → Manage activations → Deactivate old → activate on new site	Instant
Download a previous plugin version	Portal → Downloads → version dropdown	Instant
Get a copy of your past invoices	Portal → Billing → Invoices	Instant download
Change the email address on your account	Portal → Account → Change email (double-verification required)	Instant once both addresses confirm
Cancel an annual or monthly subscription	Portal → Subscription → Cancel	Instant (cancels at end of current period)
Request a refund (within 14-day window)	support@ with “REFUND” in the subject line + order ID	24 hours

For anything the portal doesn’t cover, email support@asterisforwordpress.com — response per the support SLA matrix.

Architecture

The Asteris Licence Server runs on Cloudflare Workers + D1 (SQLite at the edge) for state, R2 for signed plugin-zip downloads, and KV for short-lived magic-link tokens.

Payments: Stripe (cards, Apple Pay, Google Pay, regional methods). Stripe Tax calculates VAT/GST.
Merchant of record: Asteris Commerce (My Cosmic Message Pty Ltd t/a Asteris Commerce, ACN 652 358 159).
Card data: never stored on Asteris infrastructure — held exclusively by Stripe (PCI DSS Level 1).
Licence keys: stored hashed on the Asteris Licence Server. The plain-text key only exists on your customer email receipt and on your WordPress site after activation.

Influence the portal scope

If there’s an account operation you need that the portal doesn’t handle, email support@asterisforwordpress.com. Customer feedback shapes the roadmap.